National Account Manager, Food Service

Position Description:
Performs functions to promote, sell, and secure new business; assist in the development of the sales strategy for volume growth and report progress quarterly; familiarizes established accounts with new products and developments; coordinates the service of the Technical Services department to determine customer needs. Quotes prices, terms of sales, delivery dates or similar information, subject to approval.
Primary Responsibilities:
  • Pioneers new territories and industries, specifically QSR's and food service distributors
  • Aligns sales efforts to help increase gross sales volume by 5%
  • Performs functions to increase margins on existing accounts as directed
  • Demonstrates products or services and assists prospects in the selection of those best suited to their needs
  • Familiarizes established accounts with new products
  • Coordinates and assists in providing the services of the technical services staff to determine customer needs
  • Prepares price quotations, delivery dates and terms of sale for customer services
  • Submits reports detailing activities, sales volume and expenses
  • Stays informed on industry trends and knowledge by participating in educational opportunities, reading industry publications, maintaining professional networks, and participating in professional organizations and events.
  • Performs other functions as assigned

Supervisory/Management Responsibilities:
  • Not applicable

  • Bachelor's degree preferred
  • 1 - 5 years of related experience
  • Strong technical experience with emphasis in food manufacturing
  • Excellent interpersonal and presentation skills
  • Strong communication skills, written and verbal
  • Proficient with Microsoft Office
  • Approximately 50% travel
  • Off hours and weekend work as needed

  • Customer Focus: Pursuit of the highest level of customer service; anticipate the customer's future needs and trends; identify opportunities to benefit customers; strive to resolve customer concerns; and offer advice and guidance in responding to customer inquiries.
  • Time Management: Able to make the most effective use of one's own time and that of others; gets the job done without procrastinating or delaying; is constantly aware of what is the best use of time.
  • Drive for Results: Dedicated to achieving the best results by taking a dynamic approach to work, perseveres and uses metrics to analyze performance.
  • Forward Thinking: The ability to anticipate the implications and consequences of a situation and take appropriate action to be prepared for possible contingencies.
  • Communication: The ability to give and gather information and actively manage the communication process by asking questions, conveying complex information in plain language, listening and considering others' views, state own views clearly and concisely, and address conflict in a professional and productive manner.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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